Thank you for shopping with Buy Product Boxes Canada. We understand that occasionally a product may not meet your expectations, and we want to ensure your shopping experience remains smooth and hassle-free. Please carefully review our Refund and Returns Policy below.

Time Frame

Our refund and returns policy lasts for 3 days from the date of purchase. If more than 3 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange for the item.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging, with all seals and barcodes intact.
• It must be returned within the 3-day window from the purchase date.

Non-Returnable Items

The following items are not eligible for returns:

• Customized or personalized boxes, as these are made specifically to your specifications.
• Any item that is not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 3 days after the delivery date.

Proof of Purchase

To complete a return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Returns must be initiated directly with Buy Product Boxes Canada.

Refund Process

Once we receive your returned item, we will inspect it and notify you via email about the status of your refund. If your return is approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your payment provider.

If the refund is not approved, we will inform you about the reason and discuss possible alternatives.

Late or Missing Refunds

If you have not yet received your refund, please take the following steps:

• Check your bank account again.
• Contact your credit card company. It may take some time for the refund to officially post to your account.
• Reach out to your bank, as processing times can vary.

If you have done all of this and still have not received your refund, please contact us at [email protected] for further assistance.

Sale Items

Only regular-priced items are eligible for refunds. Sale items, unfortunately, cannot be refunded under our policy.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected]. You will then be provided with the necessary details for returning your item.

Contact Us

If you have any questions about how to return your item, or if you need any assistance with our refund or exchange process, please contact us via:

• Email: [email protected]
• Email: [email protected]
• Phone: +1 929 2141-874

By engaging with Buy Product Boxes Canada, you acknowledge that you have read, understood, and agree to be bound by our Refund and Returns Policy. We value your business and are here to help resolve any issues you may have with our products. Thank you for choosing us!