Shipping Options

1.Direct Shipping

All products, including custom and premade boxes, are shipped directly to your doorstep. We aim to offer the highest level of convenience and reliability with every order.

2.Free Standard Shipping

We offer free standard shipping on all orders within Canada, with no hidden fees or additional shipping charges during checkout.

3.Expedited Shipping

For customers who need their orders delivered quickly, we provide expedited shipping options at an additional cost. You can select this option during checkout for faster delivery.

Processing Time

The time it takes to prepare your order depends on the type of product you’ve ordered:

• Custom Box Orders: These orders require extra time for production. Once production is complete, your order will be processed for shipping within 1–5 business days.
• Premade Boxes: Orders for premade boxes are usually processed and shipped within 2–8 business days after order confirmation.

Delivery Time

Once your order has been shipped, delivery times will depend on the shipping option selected:

• Standard Shipping: With free standard shipping, orders are generally delivered within 5–10 business days from the shipment date.
• Expedited Shipping: For faster delivery, expedited shipping ensures that your order arrives within 1–5 business days.

Please note that delivery times may vary depending on your location, as well as external factors such as the carrier’s schedule or unforeseen delays.

Shipping Terms

• We deliver to all locations across Canada, ensuring convenience and accessibility nationwide.
• International shipping is also available. If you are located outside Canada and wish to place an order, please contact us at [email protected] for more details and arrangements.
• All shipments are carefully packaged to ensure your products arrive in excellent condition. We take all necessary precautions to safeguard your items during transit.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a unique tracking number. This tracking number allows you to:

• Check the current location of your package.
• Estimate the expected delivery date.
• Stay informed about any delays or changes to your shipment’s status.

If you encounter any issues with tracking, please contact our support team at [email protected] for assistance.

Order Issues or Delays

While we work hard to ensure timely deliveries, external factors beyond our control—such as adverse weather conditions, peak shipping periods, or delays from the courier service—may sometimes cause disruptions.

If your order is delayed or if you experience any issues, please contact our customer support team. We are here to help resolve any concerns promptly and ensure your satisfaction.

Returns and Exchanges

For information on returns or exchanges, please refer to our Return Policy on our website. We are committed to ensuring a smooth and hassle-free experience for our customers, even in the rare event of dissatisfaction.

Contact Us

If you have any further questions or need additional support, please reach out to our team via email at [email protected]. We are always happy to assist and ensure your shopping experience with us is exceptional.

Thank you for choosing Buy Product Boxes Canada!